Frequently Asked Questions
Help CenterHow can I contact the support team?
You can reach the support team through the “Contact Us” form on the website or via the dedicated support email.
I can’t complete the event registration process. What should I do?
Please ensure all information is entered correctly. If the issue continues, you may contact the support team for step-by-step assistance.
Can I request a refund after payment?
Refund policies vary by event. Please review the terms and conditions listed for each event or contact support for details.
I’m experiencing a technical issue on the website. Who should I contact?
The technical support team is available to help. You can submit a report via the support page or through the technical support email.
How can I check the status of my request or inquiry?
Once you submit a request, you will receive a reference number. You can use this number to follow up with the support team for updates.
Does the Council provide specific support for clubs and sports teams?
Yes, there is a dedicated team that supports sports clubs. You can reach them through the official communication channels listed on the website.
I have an urgent inquiry related to a specific event. Is there a direct contact number?
Yes, the Council provides special contact numbers for major events, which will be displayed on the event page once available.